OpenText Professional Services:
Optimize Assist Services

Proactive programs that help maximize your solution

Leverage the largest set of EIM Professionals in the world to turn your vision into reality.

Optimize Assist Programs help protect customers’ technology investments and assist in operating and managing their business solutions on-premises, in the cloud or hybrid

Optimize Assist service programs

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  • Standard

    Standard

    OpenText experts support your system

  • Assist

    Assist

    OpenText experts assist your IT team to manage the system

Additional Program Options

Where further support is required, the Optimize Assist program also contains dozens of services that you can add to a foundation program to meet the needs of your IT and business unit.

To learn more, read the Optimize Assist Service Catalog

“Since using the OpenText Optimize Service Program, the number of IT incidents has decreased by 80 percent.”

Lukas Pischala, Senior Technical Manager, IT Business Process, Information & Marketing
OSRAM